Conversation, Community and Conversion: The 3 C's of Social Media

Social netwroking and internet concept crossword

Twitter, Facebook, and other digital-age social media tools are changing the way business is done connecting hundreds of millions of people to each other via instant communication. This is a massive socio-economic shift that is changing the way consumers and companies communicate and interact with each other. If you’re like many small business owners who are tinkering or thinking about using social media, you may be wondering: