Give Yourself a Pat on the Back with Success Stories

Give yourself  a round of applause with a success story.

Give yourself a round of applause with a success story.

Singing your own praises is never good form. But if you can’t boast about your company or services, how do you let potential customers know how great you really are?

Have your clients do it  for you in a Success Story.

Let’s say your clients know you have exceptional customer service. But how do you say that to potential clients without sounding either boastful or trite.

Instead putting up something banal like “Our Customers Come First,” consider interviewing a current client about your exceptional customer service and use their quotes about your company in a story.

 A good Success Story needs a goal

How do you plan to use the story? What message do you want potential customers to get from reading the story?

Pick just one goal for each Success Story. More than one goal and you’ll dilute your message. Pick a single goal to guarantee that your message comes through loud and clear. [Read more...]

D’Lemma Leadgen Learns About Web Conversion

Meet D'Lemma Web Designer Extraordinaire

Meet D’Lemma Web Designer Extraordinare

D’Lemma Leadgen was beyond frustrated. She kept repeating “I know I’m a great designer. I was the top of my class. My teachers all said I had a brilliant future. I don’t understand what’s going on!”

D’Lemma had been working for months to create the most beautiful website she had ever seen. It was vibrant and colorful, just like her. Everyone she showed it to told her how beautiful it was.

On the day the site launched, D’Lemma was pumped. She just knew that once people saw her site, the work would roll in. (Remember when you felt the same way? Yeah, me too.)

[Read more...]

Narrow Your Market Niche

Why spend your days on work you hate.

Several years ago, I attended a workshop on defining your market niche. The workshop leader described how as a young writer he found himself writing a lot of annual report copy, when all he really wanted to do was to write technical manuals. He really hated writing annual reports and perversely that was the majority of his business.

An older writer had taken him under his wing and when he described his problem to his mentor, his mentor laughed and said.. “Well, if you don’t want to write annual reports, why are they on your website?” [Read more...]

Is your Market Niche Narrow Enough?

Narrowing your Market Niche  Several years ago, I attended a workshop on defining your business and your target market. The workshop leader described how as a young writer he found himself writing a lot of annual report copy, when all he really wanted to do was to write technical manuals. He really hated writing annual reports and perversely that was the majority of his business.

An older writer had taken him under his wing and when he described his problem to his mentor, his mentor laughed and said.. “Well, if you don’t want to write annual reports, why are they on your website?”

[Read more...]

Adjusting Your Pain Point in the Sales Process

 

Back when the Big 4 (accounting firms) were the Big 8, I discovered the word ‘rainmaker’.  Rainmakers are the people who bring the big bucks into large consulting, legal and accounting firms.  The Big 8 were downsizing, and for the first time in history, partners were being fired.

Partners started showing up at our recruiting firm, looking for jobs.  Not rainmakers, however.  They had job security.  They brought in the money.   I was young and impressionable, and vowed to be a rainmaker.

Bell curveYou are in the Bell Curve . . . Somewhere.

The skills of sales professionals distribute nicely across a Bell Curve, with the vast majority in the below average, average and above average categories.  At the two extremes are those barely competent to get out of bed in the morning, and the brilliant exceptions.  These are the rainmakers.

It has been my pleasure to know any number of brilliant exceptions, and most salespeople would be well advised to accept their status in one of the below, to above average, categories.  As Garrison Keillor of Lake Wobegon fame observed, “If all the children are above average, where do all the average adults come from?”

[Read more...]

Why Push When You Can Pull?

The vast majority of marketers are stuck in an old paradigm . . . push marketing.

We’ve all experienced push marketing, however, there is a revolt underway. We no longer have to listen to commercials that don’t interest us, DVR’s have changed the way we watch television and television advertising.

Infomercials, Direct mail, e-mail marketing, and all forms of print advertising still work, but consumers are demanding more control over how products and information are presented to them.

[Read more...]

Writing to Engage Your Target Market

Ideally, it would be terrific if every person on the planet were in need of your product; however, due to a variety of factors, only a segment of the population will see the need to buy what you are marketing, and it is these individuals that are your target market.

[Read more...]

5 Tips to Improve Your Calls to Action

Call to Action

Your call to action takes top priority when it comes to conversion optimization.

No matter how great the rest of your site may be, weak calls to action will guarantee a low conversion rate.

On the other hand, a strong call to action can make up for some weaknesses in other areas of your site.

Take a look at these five tips for ideas on creating a call to action that communicates.

[Read more...]

Have You Identified Your Target Market?

Identify Your Target Market One of the most important things that any business can do is to understand their target market. Knowing the way they think and what they value is very important information for your online business.

But, how do you go about understanding your target market? Everyone’s target market is unique to their business.  However, there are several universals you can apply to help you identify your target market and then to use the information to improve your website’s conversion rate.

[Read more...]

Identify Your Target Market and Increase Your Sales

Increase Sales by Identifying Your Target Market Browsing the Internet, Mike stumbles across your website. He is looking for the product that you are trying to market and is intrigued at what he sees.

He reads all of the information on your home page before deciding to read further some of the other pages on your website. At this moment, you sit wondering what will make Mike decide that you are the right company to do business with; will he purchase your merchandise?

Turning visitors into customers should be the goal of every for-profit website. Maximizing your conversion rate in this area, however, is much easier said than done.

[Read more...]