
Friday Funnies 2010 1
February 4th, 2010 by MartyCustomer Retention: Once You’ve Got Them Don’t Screw it Up
January 15th, 2010 by CarlI recently made a reservation at one of the largest hotel chains in the world. Since I contemplated staying there again, I joined their Rewards Program . . . so far, so good.
Along with their Welcome message, they sent me an offer, as a Rewards Program member, to save my room preferences for future check-ins. All I had to do was select my preferences from 6 small pull-down menus.
Copywriting Clarity and Your Website’s Conversion Rate
January 12th, 2010 by MartyWhen you’re having a conversation with someone, if they don’t quite understand what you’re saying, they just ask you a question. You answer the question and the conversation moves on.
An Excellent Landing Page Combined with an Unfortunate Picture
December 27th, 2009 by MartyThe saying “ A picture is worth a thousand words” is something I’ve always taken for granted and never thought much about … until now when I was surprised at my own reaction to an excellent landing page combined with an unfortunate picture.







